Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on the way to the office, Bill gets a call from the CEO.The company's new IT initiative, codenamed Project Phoenix, is critical to the future of Parts Unlimited, but the project has been largely over-budget and long overdue. The CEO wants Bill to report directly to him and fix the mess within ninety days, or Bill's entire department will be outsourced.With the help of a prospective board member and his mysterious Three Ways philosophy, Bill begins to see that his IT business has more in common with his manufacturing plant business than he ever imagined. As the clock ticks, Bill must streamline his workflow to streamline interdepartmental communication and serve other business functions at Parts Unlimited in a qualified manner.Three leading names in the DevOps movement present a story that will be familiar to anyone working in IT, in a fast and entertaining fashion. Readers will not only learn how to improve their IT organization, they will never look at IT the same again.